2417 Mini CNC Machine – Axis will not move
You might have to provide a bit more context with this question for a good answer.
With any new CNC machines experiencing some glitches (I’m only assuming it’s new), your best bet might be to contact the supplier if they have a support email or hotline.
This might be a problem with your software. Try reinstalling your software for the CNC and making sure all your drivers are up to date.